Reservations
Reservations are required for all rides.
Please be aware when making a reservation that we are guaranteeing that we will have horses and a guide available for your ride.Β For this reason, we require 24 hours to cancel or reschedule your ride.
Riders must arrive 15-20 minutes prior to your ride so we have time to match riders with a horse, provide riding instruction and fit riders to saddles.
All rides leave on time. Late arrivals will not receive refunds and will not be rescheduled.
You may book and pay online. If you choose to pay in cash or need to use more than one payment method on the day of the ride, a valid credit card is required to hold the reservation and will be charged if you cancel without 24-hours notice.
Cancellations or Rescheduling
Cancellations or rescheduling can be done up to 24 hours before the ride. Cancellations made at least 24 hours before the ride will receive a full refund.
"Rain" Policy
There are circumstances beyond our control that may require us to cancel a tour. If this happens, we will notify all reservations as soon as possible. We will work with you to reschedule the ride or provide a full refund.