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Terms and Conditions

Terms and Conditions

By making this booking, you agree to be responsible for explaining to all members of your group the information listed on our General Information page.

Cancelation and Refund Policy

We require 24-hours notice to cancel or reschedule a reservation. Cancelations without 24-hours notice will be charged the full amount of the reservation. Cancelations with at 24-hours notice will receive a full refund. You can cancel by calling: 707-343-5511

All rides leave on-time. Please ensure that you arrive at least 15 minutes prior to your ride time. Late arrivals will not receive refunds.

We reserve the right to refuse to allow guests to ride should they be intoxicated or if during the booking process or at the time of arrival, there should be a safety concern for either the rider or the horse.

Boots

All riders must wear boots or shoes that have a defined heel. If anyone in your party does not have these, we have boots to rent for $5 per person.